FAQs

Ticket Information

How and when will I receive my ticket(s)?

Tickets will be fulfilled digitally in April 2023. Purchasers will be notified via email when tickets are accessible in their AXS FanAccount.

What is my AXS Account?

In order to complete your ticket purchase, you must create a new AXS Account or sign in to an existing one.

If you have an existing AXS Account but cannot remember your password, please use the “Forgot Password?” feature to reset it.

I have already purchased tickets. How do I access my AXS Account to view order details?

Click here to log in to your AXS FanAccount.

Do you have a policy for juniors?

As part of the Championship’s mission to grow interest and participation in the game of golf, juniors 17 years of age and younger will be admitted into the Championship grounds for free when accompanied by a ticketed adult.

Each ticketed adult will be permitted four junior grounds admissions per day at no additional charge. Junior tickets may be picked up at the Admissions Offices located at any one of the spectator entrances on the day of admission. Junior tickets cannot be obtained in advance and will be available regardless of a sell-out.

Please note that junior tickets do not gain access into private hospitality areas, clubs, or clubhouse venues.

Review all admission policies here.

Do you have a policy for members of the military?

To honor the men and women who serve our country in the Armed Forces, the Championship is pleased to offer Active Duty, Retirees, Veterans, Reserve, National Guard and their accompanying guest (limit one) complimentary daily grounds access to the Championship.

Beginning December 2022, qualifying individuals should visit srpgachampionship.com to complete an online verification and request process where a copy of their Military ID or service verification must be provided in exchange for daily admission.

Please note, Military tickets cannot be upgraded to alternative venues and do not gain access into private hospitality areas, clubs, or the Clubhouse. Military tickets are eligible for four free youth tickets under the junior admission policy.

Complimentary military tickets may be subject to availability based on event capacity.

Review all admission policies here.

Will I be able to share tickets with family or friends?

Yes. Purchasers will be able to transfer mobile tickets to others after tickets have been delivered and before the Championship. Each ticket may only be scanned at the gate once for admission.

What happens if my plans change before next May. Can I get a refund?

Unless otherwise determined by PGA Tournament Corporation or The PGA of America, in their sole discretion, there shall be no refunds, rain checks, exchanges or replacements of tickets.

To review full terms and conditions, click here.

I am having difficulty placing my order. Who should I contact?

If you are having difficulty placing your ticket order, please contact our Ticket Order Support team below:

P: 855-295-9887
E: tickets@thepga.com

Monday - Friday (10:00 a.m. - 4:00 p.m. Arizona Mountain Time)

If I do not have a smartphone, how will I receive tickets?

If you do not have a smartphone, please visit the Admissions Office located at the Main Spectator Entrance of the championship with a copy of your driver’s license and a printed order confirmation. An Admissions representative will be happy to assist you.

Volunteer Information

How many shifts/hours will I be required to volunteer for?

Volunteers are asked to volunteer for four (4), 4-6 hour shifts (approximately 16-20 hours). You may request to work these shifts on separate days or back-to-back.

What are the age requirements to volunteer?

Junior Volunteers are ages 14 - 21. Adult Volunteers are ages 22 and up.

Does my credential allow me access to the Championship when I’m not volunteering?

All Volunteers will be provided with access to the grounds of PGA Frisco for the duration of the Championship to complete their scheduled shifts and act as PGA Ambassadors during unscheduled times. Therefore, you will receive a personalized, non-transferable Volunteer Credential which will provide access to the grounds all five days (Wed-Sun) of the 2023 KitchenAid Senior PGA Championship.

Can I volunteer the same shifts as my spouse, friend, etc.?

Volunteers will be given the opportunity to submit their "Shift Preferences." This will allow each volunteer to indicate their available days, times and any special requests such as volunteering with someone else. Based on your preferences, your Committee Chair or Hole Captain will try their best to accommodate.