Accessibility Services Guide


Accessibility Services

Accessibility Services  

The KitchenAid Senior PGA Championship is a fully accessible event, and we are dedicated to continually improving our efforts to ensure that you have access to all Championship amenities. We welcome and encourage all feedback and suggestions from our guests. The following explains the services provided this year. For any accessibility-related questions please email us at AccessibilityServices@pgahq.com. We will do our best to help you enjoy your Championship experience.

Wheelchair Accessibility

There are accessible pathways that connect the entrances with the area around the Clubhouse including the practice range. The course is encircled by cart paths, as well as interior paths, but many dead-end into grass areas. For this reason, we encourage disabled guests to utilize our Accessibility Shuttles. Additionally, we encourage all guests to utilize personal forms of transportation, including wheelchairs and scooters. If you need to recharge your motorized wheelchair, you may do so at the Information Services Tent. Patrons should bring all cords and accessories needed to charge their devices. Chargers must use a 110-volt, 20 amp circuit.

We will not be providing wheelchair or scooter rentals.

Parking

There will be NO onsite parking at the 2023 KitchenAid Senior PGA Championship. ADA Parking for guests with mobility devices will be located at Lone Star High School 2606 Panther Creek Pkwy, Frisco, TX 75033. You will need a verified Disabled Person Parking placard, permit, or license plate to enter this parking lot. The person to whom the placard or plate is issued must be present in the vehicle, as a driver or passenger. Wheelchair accessible shuttles will transport guests from ADA Parking to the Championship.

Please note that it’s against the law to park in an accessible parking space without the required ADA credentials or to fraudulently use someone else’s in order to gain access to ADA parking spots.

Accessibility Viewing Areas

Accessibility Viewing Areas:

  • Left of #1 Tee 
  • Right of #6 Green 
  • Right of #7 Green 
  • Right of #8 Green
  • Back left of #15 Green 
  • Short left of #16 Green 
  • Back left of #17 Green 
  • Left of #18 Green 

Accessibility Viewing Area Policies:

  • Companions may be asked to stand if capacity is reached.
  • These are non-smoking areas.
  • Spectators are not allowed to save spots and if a guest is not-present for over an hour, their area will be given to another disabled guest.

Service Animals

Service animals are permitted throughout the grounds; however this does not include emotional support animals, therapy animals, or companion animals. Pets are not allowed and will be turned away. Only legitimate service animals that are properly trained and under the proper care of their owners will be provided with the appropriate credentials.

All service animals must remain by the handler’s side at all times and must be harnessed, leashed, or tethered, unless these devices interfere with the service animal’s work or the individual’s disability prevents using these devices. In that case, the individual must maintain control of the animal through voice, signal, or other effective controls. Service animals must also be housebroken.

Anyone bringing an animal will be responsible for and liable for any damage or injury caused by the animal.

All animals should have legally required vaccinations which may be checked.

Accessibility Shuttles

Accessibility Shuttles will be available for our disabled guests who need transportation throughout the grounds. Pick-up locations include:

  • Main Entrance
  • KitchenAid Stand Mixer Stadium
  • Hole #2 Green
  • Hole #1/7 Fairway
  • Hole #16 Green
  • Hole #11 Tee

Ancillary drop-off and pick-up areas include:

  • First Aid Station
  • Hospitality Venues (if properly ticketed) 

Additional Services

  • Concessions: All concessions are fully accessible and located throughout the grounds. If assistance is required, please confer with a concessions manager.
  • First Aid: First-aid stations staffed by UT Southwestern medical professionals will be located between Holes #1 & #7 and between Holes #16 & #17.
  • Special Dietary Needs: The KitchenAid Senior PGA Championship will offer gluten-free dietary options. For those with special dietary needs beyond the Championship’s food service, please contact us at AccessibilityServices@pgahq.com.

Comments, Questions & Suggestions

PGA of America will consider any request by a guest with accessibility for reasonable modification of its policies, practices or procedures or for auxiliary aids and services that will permit the guest equal enjoyment of the goods and services offered at the KitchenAid Senior PGA Championship. We encourage you to make any such request as far in advance as possible to enhance our ability to evaluate and fulfill the request.

In continually trying to make the KitchenAid Senior PGA Championship more accessible we encourage you to contact us at AccessibilityServices@pgahq.com for any of your accessibility related needs. Additionally, if you have any questions about ADA policies or our services please reach out to us.